First time order, website claims same day shipping before 3 pm. Placed order at 12:28 pm on a Friday. Printing a shipping label was all they could manage. Printing a shipping label and actually putting the package in the hands of the USPS are 2 different things. Pretty sure the post office is open on Saturday, too. Didn’t ship then, either. I’ve simultaneously placed my first and last order with mount kratom.